The customer service expert

This blog is to recognize employees and employers effort to deliver good customer experience, encourage others to learn from them and do same as well as to keep the company(ies) in question on their toes and ensure the right things are done to deliver nothing short of the best. So early on this year we heard about Eddy’s Pizza and I promised that others would also be shared whether good or bad.  Well this visit was to a known restaurant in Atomic Junction just before Madina. I came to the point of believing that either customer are not demanding for what we deserve or that our service providers are just taking us for granted without “fear or favor”. In this second place, I had to wait for more than 5 minutes before I was approached by a waiter. He was courteous and did the normal “apology lines” as done always and requested to take my order after handing me a menu. Before we continue I would like to ask you this question. Have you been to a place where the menu is given and almo