The customer service expert

5 Tips to make your customers delighted this season   As businesses our main concern is always to sell and make the big bucks. There are a lot of the times we do not stop to think about the “People” we are making the money from. This season especially all we would think of as companies is getting the customers coming into our shops with their pockets full of cash to buy things from us. I am not saying that is not good. If I tell you that there are other ways you can do things differently to get them to buy and buy more as well as been delighted in us and with what they get from us would you be interested to know? I thought so. I present to you some few Tips that you can apply additionally to make you stand out and be the most preferred company your customers would like to buy from this season and beyond. 1.     Brainstorm with your team to offer your customers the best experience: The best is achieved when you work together as a team. Your entire team needs to be awa

CEM: 3 Tips to keep customer’s experience better after every encounter. More often than not we lose our customers after a few visits to us and we do not pay any particular attention because we get replacements day in day out. This is an issue that is catching up to us pretty fast as professionals and organizations and we must look at it and save us from them. I am a graduate and professional in the marketing and customer service industry and the heartbeat of the customer is my heart beat and I am all for giving, receiving great and awesome experiences to customers and from organizations respectively.                                                                  http://bit.ly/2fDInSu Jodi Bailey Gill in an article on “ customer experience drivers ” published on LinkedIn group page (CEM) highlighted and provided great insight into the topic. She enumerated what you can do to have your customers have a great experience from you. Another is Entreprene