IT'S A WRAP FOR 2017 !



Happy New Month to you Amazing readers. I would like to take this opportunity to thank you all for being with me every step of the 2017 journey. There is a lot we have achieved together as a team and you deserve all the reward as much as I do.

We took to a different level our quest to ensure that things are done right in our business industries in relation to customer service. Some companies were commended as others were also reminded to do things right. Feedback from some companies were amazing and their commitment to work on areas identified was superb whiles others did not respond as expected. One thing that I am sure of is that you my reader has been empowered in more ways than one.
I am confident that we as customers can now

  • demand for and ensure that we receive the services we are entitled to - our monies worth
  • be bold to point out to our service providers where they go wrong in order for them to right them
  • commend them where applicable
  • keep to our part of the bargain
  • give them the benefit of doubt to make it up to us
  • should be able to hold companies to their promises if they do not keep to them
As I always say, being the best is not beyond us. As others are able to achieve it, YES WE CAN  too as Ghanaian industries. It will take each patriotic Ghanaian to make it happen. The culture of not caring because 'things' do not belong to us must be left behind. I would rather we work wherever we find ourselves as though the business, idea, thing belongs to us. That way, we will be serving ourselves right and we will leave a better legacy for the next generations to come.
If we did not like what we came to meet, I believe we must leave behind something better for others to meet.

We look forward to a more fulfilling year 2018 and work towards seeing our industries among the top in service delivery as well as profitability.

I wish you and your families the best of the season see you in 2018


I am Ivy Zelda A. Yeboah, a graduate with a Bachelor’s degree in Marketing from UPSA and Social Media Marketing from Northwestern University. I have lots of experiences in customer service, Marketing and Social media. I work with a freelance Consultant (The Royal Group Company). I am a manager in a contact center and I am currently looking forward to new challenges in the same field or other fields of interest. Feel free to contact me 
LinkedIn on http://bit.ly/2fVXNlY (Ivy Akosua Yeboah)
Twitter handle @Zeldayeb (Ivy Akosua Yeboah)
Tumblr - Zelda-us
Facebook/ Instagram/ Twitter - theroyalgroupc
Facebook group - TRG Community (For more discussions)

Comments

  1. Unknown30 December 2017 at 13:12

    Happy New yr and hopefully we get to read more from you in 2018. It was nice being part of the journey.

    ReplyDelete
    Replies
    1. Zelda31 December 2017 at 02:34

      Thank you Ezekiel, good having you to ride with us. Happy New year

      Delete

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